I bought my 16 GB Fuze+ along with a Sansa 32 GB card the day it hit Amazon In October 2010 for $213.03 shipped to my door. Now, nearly a year and a half later the same purchase costs $135.89 and I have yet to have a single satisfactory experience with this player. It is only barely usable, and by that I mean that I have put more effort into trying to use this player than the Sansa development team has spent on making it work and it is still barely usable.
The last firmware update… (2.38.06 I believe) was released a very long time ago. It was what typically would be considered a beta release although it was the 5th or 6th release that Sansa actually did.
For a device that was marketed to support a capacity of 48 GB (16 + 32) it is an abysmal failure and is clearly being ignored by Sansa. I have tagged the heck out of my collection to make it minimally usuable by stuffing anything even remotely similar under the same genre and many other tricks. The handling of the touchscreen still remains so sensitive that it is all but impossible to navigate artists, albums or songs. Prior releases of the firmware actually were impossible. You could not get through “songs” to genres without timing out.
I’ve made some great purchases in my life and I’ve made some really bad purchases. But my purchase of the near completely nonfunctional and essentially abandoned Sansa Fuze+ is the worst by far and well beyond any rational expectation of how poorly a product could actually be.
Is there any hope for this device? The Rockbox impementation is all but unusable as well. I know it will get there, but come on now, this platform is not even going to be sold by the end of the year. You can tell that by the way that Sansa is utterly ignoring it.
Any advice from anybody on what to do with it?