iPhone recognition SanDisk memory card

Hi I have a SanDisk ULTRA DUAL FLASH MEMORY CARD when I connect it to my IPhone 15 while using SanDisk MEMORY APP my phone doesn’t show the connection and I can’t use the app

How can I fix this

Thanks

@Majid1

Have you checked our knowledge base articles?
( Get Support for Your SSDs and Flash Products | Sandisk )

Try this this one.