I have a passport 0740 it shows up on my device manger

WD External and Portable SSD External SSD for Windows
1

I need help.

I have a passport 0740 its shows up in the device msger and states that its workin property but when i goto volumes and click populate. all the data comes back blank. could it be broken?

it doesnt show up in my computer, nor does it have a letter.

but there is a light on it and its flashing fine.

would there be any way to retrive the data from it?

any help would be appreciated

if you need anymore info let me know

thank you in advance.

jordan

2

Hello and welcome to the WD community.

Try to use a different USB cable or port on the computer, you can also try a different computer to see if you can get the drive to show up.