For me any support links lead to kb.sandisk.com and that has always been offline since I got my fuze+ a month ago.
I have especially checked with open dns, but it doesn’t seem to be a dns issue. That server is just down…
Thanks in advance
Have you tried this one?
yes, that is where the link goes for me:
http://guide.opendns.com/main?url=www.kb.sandisk.com/app/ask
I can’t make contact with kb.sandisk.com. Neither from internet explorer. If for you this server is reachable, I will do some further research where the problem is located.
server works no problem for me. this might help in the future if you think a site is down http://www.downforeveryoneorjustme.com/
Thank you for sharing the links. I know I will use it if I will encounter some problems later on 
i have the same problem with connecting to kb anyone managed to solve it ? 
