how do I uninstall Sansdisk Unlocker from my 4TB external SSD?

Help! I urgently need to remove this. I’ve tried downloading SecureAccessV3 and installing it onto my SSD, but it will not run properly.

How can I remove the unlocker?

Hi @mikeb55,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

To remove the SecureAccess Unlocker from your SSD:

  1. Backup Data: Transfer any important files from the SSD to another location.
  2. SecureErase Tool: Use the manufacturer’s utility (e.g., SanDisk Dashboard) to securely erase and reset the SSD.
  3. Manual Deletion: If SecureErase isn’t an option, connect the SSD to a computer and manually format it via Disk Management (Windows) or Disk Utility (Mac).