How do I create golist(s) for podcasts?

I got off the phone with technical support and they couldn’t even answer this question. We were unable to do this this create a golist through holding down the center button while the podcast was selected.

This is my second Clip and the first one was different.  All I had to do is drag and drop the podcasts through explorer 

Do I have to flash the old firmware…is the device defective?

Thanks for your advice.