Having already lost A LOT of valuable time sending off my first G-Drive to data recovery, after it failed within the first few days of use, its replacement has now given up on me.
As far as I can tell, the issue surrounds my Mac Studio going into sleep mode, because I’ve been seeing ‘drive not properly ejected’ messages, when there was no reason for the drive to have been ejected - i.e. the Mac hadn’t been restarted or shutdown.
My most immediate issue is to get this second drive working again, or at least recover the data, but does anyone out there know how I can avoid the sleeping/ejecting issue??
Thanks in advance.
Hi @lordb
Have you checked our knowledge base articles?
(Get Support for Your SSDs and Flash Products | SanDisk)
Try this one.
Have you opened a Support Case?
If not, contact SanDisk Technical Support for assistance.
(Contact Support | SanDisk)
Hi suruguri.chaithanya1.
Thanks for your response.
I have indeed opened a support case (6 days ago…) but have heard nothing from the “support” team.
Their lack of urgency is infuriating, as my work is on hold until this issue is resolved…
