hello- problem with sensa e280

hello

when i plug the device (e280) to the computer the computer does not recognize/ find the songs i have inside

i have 7 gigs + sandisk flash MS card and it shows that my device is full (memory) but there is no songs

when i use the device its all fine and all the songs there

i tried to do update but the program said that there is no any update to download

what should i do?

thanks

oren

This knowledge base article might help