Well to make matters worse for me looking at my little player today I noticed the writing with the serial number on the back of mine has completely warn off my fuze. so even if it was under warranty I am screwed now. ;-) I better hope it doesn’t break. mind you I am careful with this little player.
You’re right about the serial numbers,mine is long gone.
If you connect in MTP mode, right-click & go into Properties, the serial number is displayed. Each model has it’s own serial number embedded electronically to solve the issue of it rubbing/wearing off the back and to prevent fraud.
The headphone jack was the Achilles Heel of the e200 series; especially the v1 models. Yours are the 1st two posts I’ve seen here describing this problem with the Fuze (actually there is one more current thread on this issue now bringing the total up to 3). Given how long it’s been out and the volume of units sold vs. the complaints on it here, I think we can safely say the Fuze’s jack is a vast improvement over it’s predecessor. Another testament to that would be that a good percentage of new Fuze owners think something’s wrong with their new player simply because the jack is too tight.
Knowing the shortcomings of this ‘weak link’ I have always used an intermediary plug permanently left in the machine, so I’m not constantly plugging & un-plugging the earphones directly. The break-a-way model is an interesting concept; I’m not familiar with how well it works in the ‘real world’, but the right-angle plug adaptors work well to alleviate the stress placed upon the jack itself.
As we’ve all seen here, there are many things that can (and have) gone wrong these these players, requiring replacement (usually under warranty). The headphone jack issue is just one of them.