Despite all my attempts to reset, all I get is a green screen. Stopped working in the middle of a song! Is this a lost cause or can the device be salvaged?
I assume you’ve held the power button down for 20-30 secs. in order to try and reset it, right? Then release and press it once more (momentarily) to turn it on?
If this isn’t working, can you successfully connect to your computer? If so, I would re-install the firmware. The latest version is at the top of this board.