  Hi Davidandjodi,
Dear member of SanDisk Community, welcome.
Well, you should have in the Pendrive , two files:
1- Â SanDiskSecureAccessV2_win, (the application, para abrir My Vault).
2- Â SanDiskSecureAccess Vault, (which is the folder that contains the encrypted files).
I suspect that you are trying to run directly encrypted files. Therefore has problems.
3- Â If you lost the application (v2), you can download (free, 7 MB) from here again:
4- Â Please, read carefully the explanatory article.
5- Â If you are still using (RunSanDiskSecureAccess_Win.exe), the version (v1), you can download (free, 29.3 MB) from here, and read the article:
Luck, and then you tell us, what happened, please.
Regards, Alfred. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â (Google translated)
