I had my Fuze plugged in for a entire day and it was charged. Then unplugged and put on shelf. I went to use it tongiht and it says low battery and shuts off. when i plug into my into my computer it says connected but the battery is white and not looking like it is charging. i have only had it 1 1/2 months with minimal use!!! i tried a reset while plugged into computer but still doing it. Going to call them tomorrow but just wondered if anyone else had ideas.
Thanks
Terri
It may not make any difference, but go to Settings/System Settings/USB and change it to MSC. The other modes, MTP or Auto Detect, can be a little temperamental.
Make sure you’re plugged into a back USB port of your computer, where the most power comes out. Then leave it to charge for 3-4 hours.
If it still doesn’t hold a charge after that, it’s probably a connection problem: the cord (easy to replace) or the battery and charging circuit inside the unit (bad news). Try the MSC charge, and if that doesn’t work, you’ve got a defective unit that SanDisk should fix or replace. 1-866-SANDISK.
Wont stay on long enough to to even go into settings, shuts down right away and it won’t let me know anythign when connected to computer.
I had the same problem!! I looked in the manuel and it says on page 10 on the power switch to " • Slide up and hold for 10 seconds to reset your player" I did this and I have it working again!!