The WD SanDisk website should have the latest firmware files for download, but for some reason, Western Digital has dropped the ball and not left the files on their website. The Sansa Updater software connects to nothing and fails to install, so that is useless.
Hi @RobertMohr,
Thanks for reporting the issue. Have you opened a Support Case? If not please click here and open a new support case to assist in the best possible way.
