Filenames changed when copying?

Legacy SanDisk Products iXpand™ USB 2.0
1

Hi all,

just tried my first copy of 2857 photos and movies. All went well but opening the folder on my PC I see that all filenames have been changed?

I see a couple of issues like this when googling but I thought this was supposed to be fixed by now?

I am using the “Copy files” option.

From:
“IMG_1468.JPG”

to:
0F80BD77-F824-4269-B203-EAC304FDD05A~photo.JPG
1EBCE164-6CD2-4812-BA6C-0DDC7D57EC6D~video.MOV
20A0E27F-E5E5-4F87-A1A3-C94286BA7454~adjustment.plist
IMG_0351~photo.HEIC

App version 5.3.9(197)
iXpand Drive SDK version v115_v236
Drive firmware version 2.60.133.80
File System: FAT32
Card Type: 7
PID: CFFA

Please help.

2

@PLISSKEN Connect drive in PC and Manually update the firmware of ixpand drive with the help of windows PC with provided link: iXpand Mini Firmware Update Tool for PC

Please follow the link to format the iXpand drive with help of PC: Formatting a memory card, flash drive or device using a PC

Warning:- Formatting will erase all data on the device. Back up all your data before proceeding.

Please follow the link to check steps copy files from your iPhone or iPad to the iXpand USB 3.0 : Copy files from your iPhone or iPad to the iXpand USB 3.0

1 Like
3

Hi Neha, thanks, what is the latest ver of the firmware?

4

thanks for the awesome information.

1 Like
5

Hi. Did it work for you?
I am experiencing the same problem with iXpand.
Please explain how to fix the name change when using automatic backup from iXpand to PC.
Thanks

6

Hi. I am experiencing the same problem with iXpand.
Please re-share links to fix the names changing on automatic backup to PC.
Thanks

7

I can’t stand the automatic renaming feature of photographs and videos while using iXpand. In searching online and in this forum, I see it’s an issue that has persisted since 2016 or 2018, it’s now 2024. I need this device to download pictures from my iPhone for court purposes, and the automatic alteration of the file name is a huge problem. Can I turn feature off? If not, this will be my first and last iXpand drive.