Error when trying to start backup on my 2TB my Passport

backup plan not created. I have the latest version of backup, what am i doing wrong.

Hi

Do you find the My Passport listed in the Windows File Explorer? A lot of people not finding there drive. Might be Windows update problem.

Does the drive shows up in WD Backup? Does the error show up when you try to create a Backup plan? Do you have error message at all?

Cliff

drive shows in both windows and WD Backup. Error shows when I try to create my backup plan, last step.
Thanks for your reply