Perhaps the “recovery tool” you are referring to is the application for the Sansa Connect model. This is different from the Recovery Mode of the e200 series.
If you give us a little more information on your situation, perhaps we can help!
Bob
Perhaps the “recovery tool” you are referring to is the application for the Sansa Connect model. This is different from the Recovery Mode of the e200 series.
If you give us a little more information on your situation, perhaps we can help!
Bob