I’ve got a sansa e270(i think) mp3 player that was given to me a few years ago that I can’t get to work, so I’m hopeing someone can help me!
When I press the power button the screen lights up, as does the volume ring, but there is no display just the light. Connect it to the PC using the USB cable and it can’t be found in my computer or in windows media player.
I’ve tried locking the player and holding the record button when connecting to the USB cable and the player still did not show on my computer.
Sorry if this is asked elsewhere, I did try a search and read through many posts but couldn’t find anything that actually fixed my problem.
Try a simple reset first. Press and hold the power button for 20-30 secs. Release, and then press again momentarily to turn it on.
If that doesn’t seem to help, there’s a ‘stronger’ reset possible on this model. Remove the 4 small screws holding the back plate on (don’t lose them) and take off the back plate. Remove the battery (it’s not wired in or anything; it just sits in there like some cell phone batteries) and leave it out for a couple minutes for all the residual memory to evaporate from the capacitors, etc.) Re-install the battery and back plate and try it again.
Simple reset doesn’t make any change, just took the battery out for 10 mins and put it back together, still exactly the same, white backlight comes on as does the blue volume ring light, but no display and still can’t be seen on the PC under my computer or in media player.
IIRC, the most common cause of this on the e200 series was a lose daughterboard. I think a hard enough drop on the ground could sometimes knock it out. I would try unscrewing the back cover and make sure that the NAND chip hasn’t come loose. If it is, just push it back in place.
Failing that, you are likely in manufactoring mode:
http://www.rockbox.org/wiki/SansaE200Unbrick
Beware though, fixing a badly enough broken e200 isn’t trivial, so do not casually try any of those steps without completely understanding them.
@saratoga wrote:
IIRC, the most common cause of this on the e200 series was a lose daughterboard. I think a hard enough drop on the ground could sometimes knock it out. I would try unscrewing the back cover and make sure that the NAND chip hasn’t come loose. If it is, just push it back in place.
Yeah, that’s a possiblity. Here’s a really old thread on this. Although the photo showing it is no longer available, it may still be of some help.
Thanks for the replies fellas, I’ll take a look at the daughter board but don’t think that’s the problem. Last time I used the MP3 player it worked fine, it was updating some firmware and then just stopped working. Since then it’s lived in a cupboard and never been dropped/knocked about.
Had a look for the e200tool but doesn’t that require connecting to the mp3 player via usb? Which is impossible since my PC can’t detect it…
e200tool uploads its own software to the device over USB, so it does not require that the device be able to connect to PC, and generally if you can connect to a PC you don’t want to use e200tool.
