E200v2 03.01.16 Firmware Download & Instructions

tapeworm · May 8, 2010, 11:48pm

mad_dad wrote:

Not sure what else to do… short of sending it in ofr repair. Which I am sue won’t be free.

I have purchased several of these units from various people on eBay. One of them is similar to yours; I can’t get it to connect to my computer. And I’ve tried every trick in the book (and a few scribbled in the margins). I’ve just relegated it to a ‘spare battery/parts’ machine and moved on.

There is no where to send it in for repair; the price would be more than the cost of a new unit.

mad_dad · May 10, 2010, 6:51pm

Ok, my sincere apologies once again, for being a RETARD!! THe Version of this sansa player must be Version 1. There is nothing after the E280 on the back. AFter retracing my steps I realized I need to press and hold the RECORD button on the left side of the unit. Once I was in REcovery mode, I was able to get connected via USB to the 16mb patition. From there I proceded with the Manual firmware upgrade. BUT!! Once I went thru the steps and disconnected the player it went right back to the “Refreshing Database” again. Double ARRRGGG!! So, reviewing other posts I noticed that it needed to be updated multiple times in some instances. SO I proceded to update the firmware 5 times with no success. In the very beggining of this post it was mentioned some people had trouble with the latest version and rolled back to V2.18. This worked for me. The “little beasty” came up asking what language and off I go. So thank you for dealing with my lack of brians and I think we’re all set. I’ll hand it back to my daughter and I should be a hero! (doubtful)…

tapeworm · May 11, 2010, 12:55am

mad_dad wrote:
In the very beggining of this post it was mentioned some people had trouble with the latest version and rolled back to V2.18. This worked for me. The “little beasty” came up asking what language and off I go. So thank you for dealing with my lack of brians and I think we’re all set. I’ll hand it back to my daughter and I should be a hero! (doubtful)…

Great to hear! I’ve always stuck with the .18 firmware version on my v1’s. Some hae had problems with the latest .24 release.

You will be awesome in the eyes of your daughter! Maybe now Dad won’t be so mad? :smileyvery-happy:

djviruss · June 26, 2010, 9:55pm

can somebody help me please? I formatted my sansa e260 (when I installed windows in setup) and I deleted the firmware. Now when i start the player the player turns on but the display remains black. when i connect the player to my pc , asks for a driver . the recovery mode doesn’t work. I haven’t any ideea what to do.

tapeworm · June 26, 2010, 10:27pm

I doubt you deleted the firmware. That’s pretty hard to do.
How exactly did you ‘format’ the player?
It probably just needs a reset. Hold the power button down for up to 30 seconds. Release and try to start it up normally.
The only time your computer should ask for a ‘driver’ is if you are trying to connect in MTP mode. In which case, the driver needed is in Windows Media Player 10 or later. If you switch your player to MSC mode, this won’t happen. You can force MSC mode by sliding the HOLD switch toward the headphone jack (you’ll see orange underneath). Now press & hold the REW |<< button while at the same time plugging the cable into the bottom of the player (the cable should already be plugged into the computer on the USB end).
What version player do you have, v1 or v2? V2’s don’t have a Recovery Mode.

tapeworm · June 26, 2010, 10:30pm

I doubt you deleted the firmware. That's pretty hard to do.
How exactly did you 'format' the player?
It probably just needs a reset. Hold the power button down for up to 30 seconds. Release and try to start it up normally.
The only time your computer should ask for a 'driver' is if you are trying to connect in MTP mode. In which case, the driver needed is in Windows Media Player 10 or later. If you switch your player to MSC mode, this won't happen. You can force MSC mode by sliding the HOLD switch toward the headphone jack (you'll see orange underneath). Now press & hold the REW |<< button while at the same time plugging the cable into the bottom of the player (the cable should already be plugged into the computer on the USB end). Continue pressing the |<< button until it is recognized by the computer as 2 separate drives with their own letters (one for the player; the other for the card slot). It helps to have Windows Explorer (My Computer) already open ready for it. Then you'll see it pop up and know when it's OK to release the button.
What version player do you have, v1 or v2? V2's don't have a Recovery Mode.

dolhop · June 29, 2010, 12:33am

My sansa is having trouble…part way through “refresh database” the screen goes blue and it hangs. Based on what I’ve read on this forum, I need e200fw01.00.12.exe and have to run it in recovery mode. However, the sandisk link for this firmware is stale…does someone have a copy of this firmware or the new link to it?

thanks.

tapeworm · June 29, 2010, 12:40am

dolhop wrote:

My sansa is having trouble…part way through “refresh database” the screen goes blue and it hangs. Based on what I’ve read on this forum, I need e200fw01.00.12.exe and have to run it in recovery mode. However, the sandisk link for this firmware is stale…does someone have a copy of this firmware or the new link to it?

1.) You posted this request in the v2 Firmware thead. You are asking for v1 firmware, and the original firmware to boot from many, many moons ago. Also Recovery Mode is also _ only _ on the v1 devices.

2.) Why don’t you just format it? Step-by-step directions are here.

neutron_bob · June 29, 2010, 1:55am

dolhop wrote:

My sansa is having trouble…part way through “refresh database” the screen goes blue and it hangs. Based on what I’ve read on this forum, I need e200fw01.00.12.exe and have to run it in recovery mode. However, the sandisk link for this firmware is stale…does someone have a copy of this firmware or the new link to it?

thanks.

Ah, you have searched well, Grasshopper. I wish 1.00.12 were currently available on the SanDisk server, but it has been lost in the aether during maintenance. For those who haven’t seen it, the executable would automatically find the live Sansa on the USB bus and would transfer the base firmware automatically, making for a quick recovery.

With one caveat, however: the base FW had no custom EQ, so after recovering, you’d be best served by then updating to 1.02.24 for a completed device.

As crisis is the mother of invention, I’ll do some searching for the code on one of the PCs here, I’m sure I must have a copy somewhere…

You can, of course, recover the device by installing 1.02.24 manually following the steps in the v1 firmware thread. A word of caution! BE VERY CAREFUL THAT YOU DO NOT ATTEMPT FORMATTING THE DEVICE WHEN CONNECTED IN RECOVERY MODE USING WINDOWS!! Simply right-click and select New Folder, then Rename this folder sansa.fmt instead. The device will format itself automatically.

Then drag and drop the PP5022.mi4 and BL_SD**.rom files along with the fmt folder to the 16MB FORMAT partition. When you unplug, it willinstall the firmware and format the data partition automatically, ready for reloading your music.

Bob

djviruss · June 29, 2010, 9:32am

I doesn’t work. still asks for a driver. it has recovery mode I-m sure I updated the firmware once. when you install windows on pc it’s asks to format the partition where do you want to install it. I selected the sansa partition and I pressed format and when I started again nothing but the blue light from the volume button.

saratoga · July 1, 2010, 2:03am

@djviruss wrote:
I doesn’t work. still asks for a driver. it has recovery mode I-m sure I updated the firmware once.

Then you have a v1 player and are in the wrong thread. Regardless, if you can’t boot you should be able to fix it using e200tool, although the process is complicated.

djviruss · July 3, 2010, 5:53pm

it worked!!! I used e200 tool like you said thanks.

lordkoda · July 13, 2010, 4:01am

Here is my issue. I have an e280 (little v2 next to it) Version V03.01.11A. I operate off windows 7. I did as the instructions as provided, turn the device off, put it on hold (orange showing), hold the left button, plug it in, wait for the device to register on the computer and nothing happens. It doesn’t even try to connect, write or refresh. There is no way for me to change the USB mode and the Sansa Updater doesn’t see any device plugged in. I formatted the device a couple times now, still nothing. Gettin’ pretty frustrated! What did I miss? Is it because I’m operating in windows 7 or what?

Any help is much appreciated!

richpasco · July 13, 2010, 4:11am

I use my e280v2 (v03.01.16A) with Windows 7 all the time, without all the hold switch complexity you describe. USB mode is MTP, I just plug it in and in a few seconds it shows up under “Computer / Porable Devices”

lordkoda · July 13, 2010, 4:20am

Yep I figure it shouldn’t be that tough to get it working, but I couldn’t tell ya what USB mode I’m In. I dont even have an option to change it. Unlike your’s mine doesn’t show up as a portable device. I’d be happy if my computer saw it there at all.

Message Edited by LordKoda on 07-12-2010 09:21 PM

ellocco · July 13, 2010, 6:49am

@lordkoda wrote:
…, but I couldn’t tell ya what USB mode I’m In. I dont even have an option to change it. …

Hi LordKoda,

older versions of the firmware do not have the feature to show the USB-Mode or the menu option to change it.

Regards, ellocco

neutron_bob · August 9, 2010, 2:16pm

Sorry I missed you…

The 3.01.11 firmware was MTP only , with MSC mode only possible by forcing the connection. Interesting that Windows 7 was not picking up the device, as this OS should see the e200 as a Media Device natively.

Should anyone run into this issue, start with the e200 turned off, and plug in the data cable. Does the device power up? This verifies that the outermost power pins and connections are OK. Now watch the display. It’s normal for the Sansa display to “wink”, dimming a moment as the USB data bus begins communication, and then we should see the “writing / reading / connected” messages on the display.

If your device is in MTP mode, it should show up as a portable device in the Device Manager. In MSC mode, it will be listed as a USB device (devices with removable storage), actually showing up twice, one for the internal, and one for the external memory port.

If the device is connecting, and you can locate it using Windows Explorer (My Computer), the firmware can be updated using MTP mode. Simply double click on Internal Memory to open the root directory, then install as listed in the first post of this thread. Unzip the bin file (firmware), then place it in the root. In Windows land, this means alongside the folders listed in the open window, but not inside any of them. The player will update upon disconnect.

If you have any connection issues, please feel free to ask here!

Bob :smileyvery-happy:

garofild · January 5, 2011, 5:24pm

HI!

i have a sansa e270 player and i cannot use my 4GB micro SD card with it.

(only 2GB card works)(i have the 1.02.24v)

are there any fixes for this problem, and if yes what are they??

pls help!

[also question, if i have the firmware type 1 can i change to this called 03.01.16??]

tapeworm · January 5, 2011, 6:04pm

@garofild wrote:

HI!