First, I do not believe that I am connected to the Internet via a proxy server, therefore I doubt that there should be any concern regarding my ISP connection communications with a “the back-end” server and therefore this issue may be ruled out. In addition, my firewall is configured for “Universal firmware updater for Sandisk Sansa MP3 player” so I believe that may be ruled out as well.
Unfortunately, I have discovered several issues associated with my new E260 - after less than 24 hours in my possession - that may be effecting the Firmware Updater as follows . . .
I believe the E260 that I purchased from Newegg, for $42 (with free shipping) last week, is OLD STOCK and it may be almost 2-1/2 years old.
Newegg advertised this player as a RETAIL product, but it did not come in retail packaging. The contents were in a plain white box and did not include an Installation CD, Quick Start Guide and Travel Pouch.
Furthermore, the back of the player was full of fingerprints which, to me, suggests that it was either MODIFIED, RECERTIFIED, REFURBISHED, RETURNED, USED or any other similar description. Whatever the description, I believe that I did not receive a NEW, FIRST-CLASS PRODUCT. That being said, I trust Newegg will resolve this issue quickly, or provide some form of compensation as a remedy.
Please excuse my momentary rant and digression. Back to the E260 . . .
According to the one Sansa file, this E260’s Version Info includes:
Product Rev.: PP5022AF-05.51-S301-02.15-S301.02.15A-D
Base Code: 05.51-S301-02.15-S301.02.15A-D
ODM Ver.: S301-02.15-S301.02.15A-D
OEM Ver.: S301.02.15A-D
Build Type: -D
Build Date: 2006.11.03
Build Number: (Build 32.10)
In addition, according to the Sandisk Sansa Firmware Updater . . .
Capacity: 4.0 GB
. . . the latest available firmware update is version 1.02.24 dated 04/10/2008 at 8.0 MB.
Unfortunately, after two (2) attempts, reaching over 90% both times, the Sandisk Sansa Firmware Updater failed to update my E260.
Since this E260 does not have a V2 in the lower right-hand corner, and given the Build Date: 2006.11.03 (noted above), it is abundantly clear that Newegg sold me a Sandisk Sansa E260 player that may be close to 2-1/2 years old. This, of course, assumes that the V2 and V3 are newer releases of the same player. That being said, I also understand that I cannot install the current e200v2 03.01.16 firmware.
Does anyone have any thoughts why the Sandisk Sansa Firmware Updater failed to update, or suggestions regarding how to resolve this problem?
Thanks in advance!
Message Edited by CurlySue on 02-28-2009 12:24 AM