My daughter has a Sansa Clip 1GB and it does not turn on anymore. It is only 7 months old! The screen turns on when it is connected to our PC, but it does not come on with the switch. I have tried holding the switch up for 15 seconds, but nothing happens. Please help!
Could have a broken switch. I’m not sure if that’s covered under their 1 year warranty. If no one else answers you here, you could try calling SanDisk and asking them at:
7 days a week
4am - 10pm Pacific Standard Time
7am - 1am Eastern Standard Time
Or likely, the wire connection to the battery came undone. Covered by warranty–time to call SanDisk …
Three words… R-M-A. My clip died whenn I dropped it and dangled it. Battery wires lost their connect with the PCB. Only worked when I plugged it into my computer.
Message Edited by Valgas on 01-05-2009 05:31 PM