Cruzer Edge 32GB unusable

I am using Windows 10.

When I inserted this new drive, I received a message that I needed to format it,

I selected “format disk”.

A window opened showing the capcacity as 124KB and FAT32 was showing as default file system.

I selected “quick format” but received the message that the drive was write protected.

When I chose NTFS instead, that quickly produced the message that Windows could not complete the format.

Could someone please advise?


in that case the drive is defective and needst obe replaced

in order to request for a replacement you can use the following link

I think the quickest solution would be to return it to the seller for a replacement.