I just bought 4 of these drives to use for backups.
I am running Windows 7 Home Premium 64-bit with 6GB RAM on a Dell Studio D540.
I have Autoplay turned off.
When I insert the drive in the USB port, the driver software installs and all seems fine. When I then go to Windows Explorer and try to either read the properties of the drive or format the drive (I’d like to make it exFAT to accomodate a large ZIP file - (I use WinZip Pro for backing up) - up pops a window stating that “Windows Explorer has stopped working”. It then tries to “find a solution” and nothing further happens - except that Windows Explorer then proceeds to close.
I tried Googling for a way to fix the problem and also searched on the Sandisk website and in this forum, but no joy.
Other odd thing - I can access the files that came loaded on the drive and can even run them from Windows Explorer. I just cannot view the drive properties or format the drive.
Does anyone have a suggestion as to how I can fix this problem?
Worst case scenario - I’ll just install the Sandisk encryption software and back up the files using another method besides WinZip. I would rather, though, find out first what is preventing me from doing what I thought would be a simple task.