Constant Process Hold-ups when PRO-G40 is plugged into desktop

SanDisk Professional G-DRIVE Series
1

I’ve had various issues (hanging installs, reboots, backend establishment) that can only be fixed when my brand new external SSD is momentarily, or completely unplugged. I really need either a fix to this issue, or a pathway to a refund. The drive is practically unusable.

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Furthermore, no physical trauma has been inflicted on the drive whatsoever.

3 Likes
2

Hi @ApolloAzrael
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

2 Likes
3

I have the same issue, what is the best solution for this problem? How did it get resolved?

4

Feels like this requires a refund to the company!
90 percent of my data was on the above product and suddenly nothing!
Maybe a technician at this store can help:
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