So i know there have been a lot of posts regarding clip zip shutting down or hanging up while refreshing media. So just for you guys who bought it new and have a problem , check to see if the album art you have is not larger than 100kbs and greater 500x500 resolution. Also check to see if you IDs arent corrupted and use this format for tagging ID3v2.3 ISO-8859-1(in Mp3Tag). The issue with my player was than i had songs which had huge album art(some even 1 MB!) and i never noticed it. After i rectified it, refreshing took very little time and my player didnt crash