Clip crashes when refreshing database, will not start up.

Everytime i start up my clip (that arrived today) it refreshes the database and crashes(turns itself off).

I have tried reseting it, updating the firmware, removing my music, basically everything!

It started up the first time i swiched it on(no music) and once i had put music on this bug came, even though i have now removed the music it still does this.