Can’t move files to this drive or to a Mac folder

Using latest version of ventura on an m1 MacBook Air. Sandisk portable ssd. Latest firmware installed. Trying to move files to another folder on the portable drive or to a folder on the mac. No move or cut option. Only copy available. Can do a command delete to delete files. Created a support case all they did was refer me to apple support how to copy files. Is there something wrong with the drive? Why can’t I move files?

Hi @Dfantauuzo,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

The issue has been resolved. After further research I discovered the finder in Mac systems has changed the way you move files. There is no cut command to put them in the clipboard. You can copy the files with command + c. And the press command + 0ption +V to move the files to the new destination. Thanks for reaching out.

If you’re unable to move files to a SanDisk Portable SSD or a Mac folder, it may be due to file system incompatibility. Ensure the SSD is formatted using a compatible file system like exFAT or try adjusting the permissions of the Mac folder to allow write access.
FOR RESTORE DATA PLEASE USE https://www.easeus.com/computer-instruction/tips-for-recovering-your-data-on-brokensandisk-extreme-ssds.html