Can anyone suggest any troubleshooting tips or solutions for fixing this issue?

SanDisk is a popular brand of flash memory products, including USB drives, SD cards, and other storage devices. While SanDisk products are generally reliable and high-quality, there are a number of issues that can occur with these devices, ranging from software errors to hardware malfunctions.

If you are experiencing issues with your SanDisk USB drive, there are a number of troubleshooting steps you can try to resolve the issue. These might include checking the drive for errors using disk-checking tools, trying the drive on a different computer or device, or reinstalling the drivers for the drive.

If these steps do not resolve the issue, it may be necessary to seek professional assistance or replace the drive entirely. In some cases, SanDisk products may come with a warranty or repair service that can help to address any hardware issues.

In terms of preventing issues with SanDisk products in the future, it’s important to follow best practices for using and storing these devices. This might include properly ejecting USB drives before removing them from a computer, avoiding exposure to extreme temperatures or moisture, and backing up important files regularly to prevent data loss in case of a malfunction.

Overall, SanDisk products are generally reliable and high-quality, but issues can occur from time to time. By following best practices for using and maintaining these devices, you can help to prevent issues and ensure that your data stays safe and secure.

Hi @DarcyBlack,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: