Bought WD TV. Use to have WD TV Live. Now Passport won't compile library

Bought a WD TV because my Live box broke. When I connect the My Passport Ultra to it, it won’t compile the library or do anything. Any suggestions?

Hello,

Try resetting the WD TV and also erasing the “.wd_tv” folder on your passport.

What do you mean resetting? I deleted the .wd-tv folder like you said and it’s doing the same thing. Any other suggestions?