Beats Headset and Sandisk Clipsport Plus Bluetooth not connecting?

Hi everyone,

Trying to connect SanDisk Clip Sport Plus to Beats Studio Wireless headset. Both devices bluetooth are turned on and the SanDisk finds the Beats headset. I click to connect and the light on the Beats headset stops blinking which I believe indicates that it has connected? Both volume controls are up and it shows a song playing but we can’t hear anything. It works fine with the cord.

I already updated to the Firmware 2.02

Any ideas?

Thank you