Battery keeps draining

I have a big problem with my Sansa. The battery drains constantly. Ive just made a 100 % charge an hour ago, and now after being powered off for 1 hour the battery is un 88 %.

This Sansa is from my father, it is practically new, I remember he had problems while doing the first charge, the computer enter in hibernation mode and it wasnt a complete charge as it is recommended.

Could it have to do with this ?

Unfortunately warranty it is not an option since he bought it when he was in the States but we are from Argentina. I already applied the latest firmware and the problem didnt go away.

Arent any tricks that can be tried with the battery (I remember reading some years ago about cycles of full discharge and charge, but sounded like a myth really) ? What about changing the battery by myself ? Can someone get a battery for the player in some place ?

Thanks.

Now it is on 66 % and I never used it. There is something very wrong with this player. Also, Ive tried the firmware thing before writing this thread.

Im going to call to that number and see what they tell me, though I dont think the guarantee would apply here (the only brand I found that applies an internation guaranty policity with very few limits is Western Digital).

For what it is worth - I have a Fuze Plus that drains completely within a few days, powered Off the whole time. I think it drains faster Off than when I am using it for music.

However, my Clip Zip, and old Fuze are just fine as far as battery is concerned…

@miikerman wrote:

My concern here is that the circuitry is defective, causing the battery to drain.   :frowning:

I would agree. Severe battery drain like this while powered OFF is not normal, and should be cause enough for warranty replacement (if applicable).

I’m getting the same issue. I can charge the player over night but it will only last an hour or so of playback time. I am on the latest firmware.

Charge it completely for a few hours. Let it play until it stops. Take note of how long it played. Filling the battery completely and letting it play until it stops, then charging it completely, and perhaps repeating this cycle is how the battery meter on the player gets recalibrated.

saw a great deal on some used-like new Fuze+'s and they all seem to have the same issue … in great condition but there seems to be a self decharging issue … my concern is two were DOA and one worked but after a few days of not thinking about that one… it was dead too … WITH ONE of my chargers I somehow got them to take a charge again but all seem to be losing say 5-10% according to the indicator at least every few hours even when off. I fell in love with the Fuze+ and rockbox and THAT unit doesn’t do any of that decharging stuff … my E-series or clip+ … they never did that.

Worst case is that I am at least hoping when they seem dead i can keep reviving them but I (total for all three) may be out $80 bucks or so