Hello everyone,
The disk was fine until today, all of the sudden when I was working on some photos in Lightroom it started making some “scratching noises” so I closed lightroom and clicked on safely remove the hard drive. After I reconnected it again it wouldn’t show up in my computer. Windows does recognize it as a connected disk if I go to disk management or device manager, and it says it is WD drive but it shows no capacity or Volume. If I got to initialize disk I get incorrect function error with both GPT or MBR chosen. Could you please help me. I have a lot of photos on this disk that I really need. Thank you.
Hi @karabaja,
There could be a few reasons why the drive is not showing up under Computer. The drive itself could have failed, the partition on the drive may be damaged, the data cable may no longer be good, or the drive may no longer be getting enough power to fully spin up.
Please refer to the following article for troubleshooting steps as the drive is not getting detected:
Title: Windows or macOS Cannot Find My Drive
Link: Cannot Find My WD Drive on Windows or macOS
Also, I request you to test the drive health status through Western Digital Dashboard.
Title: Testing a drive for problems using The Western Digital Dashboard
Link: Install Western Digital Dashboard for Drive Performance Monitoring
@Neha_07 thank you. I’ve run Data Lifeguard Diagnostics tool and it reports the drive has bad sectors and can’t repair them. It is an old drive so it is no wonder. I am hoping there is a chance that I could clone it with some tool. But not holding my breath. Most tools don’t even list the drive. Aomei partition tool does see it but considering the disk isn’t initialized I doubt it can be cloned. But I’ll give it a go once my new drive is ready.
Thanks a lot for your help. But I am afraid it is probably some physical damage as well. Your first suggested method results in an error saying “incorrect function” when I try to initialize it, with either GPT or MBR. Same thing with second method, after clean command I get “DiskPart succeeded in cleaning the disk.” But after the convert command I get this “DiskPart has encountered an error: Incorrect function.
See the System Event Log for more information.”
And I am guessing this is the event log for that operation: “VDS fails to write boot code on a disk during clean operation. Error code: 80070001@02070008”
Don’t know if there is any point or even possible to open the case up and connect the drive in some other way. Fortunately I have most of the photos on the other drive in a raw format, this one contained processed ones.
Why do you continue to tell people to destroy their data and then spam for Stellar Data Recovery?
Please people, if you ever see any suggestions from this guy, ignore everything he suggests. There is no undoing the damage his advice causes. I just finished a recovery case from a client who was victim to this guy’s advice.
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Don’t follow any of the advice given by Jose202, it will just make things a lot worse for you. If your data is of value to you, send to a data recovery professional before it is too late.
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Nice copy pasta. From Stellar website? Did you miss the SCRACTHING NOISES part?
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