A PhD in peril! SanDisk Cruzer FIT USB

Good evening all,

I’m really hoping someone can help me! I bought a 16gb SanDisk Cruzer FIT USB at the start of the year to store all of my (sensitive) transcriptions of interviews I’ve carried out at my local hospital, as part of my PhD research. My ethics protocol dictates that this USB is kept in a locked drawer, in a locked office, in the secure-access research mezzanine of the hospital - so the USB itself hasn’t been dropped/exposed to extreme temperatures/moisture etc. 

I haven’t added anything to it for a couple of weeks, but when I went to add another file to it last week every single file had disappeared. The password still works fine, the vault opens fine, etc - it’s just empty for no reason at all! I use a Mac, and have tried opening it several times, in different ports and different Macs to no avail. I’ve gone through the Terminal app to show hidden files too. It also says hardly any memory has been used, which makes no sense either!

And, of course, I have been religiously backing up everything EXCEPT these files. I know, I know - IDIOT :frowning: Has anyone had this happen to them before?

:smiley: Hi!

Please, see link:

http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/Need-help-with-Vault/td-p/322024

Regards, Alfred.

:smiley: Hi!

Please, see links:

http://downloads.sandisk.com/downloads/qsg/secureaccessv2-qsg.pdf

http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/Need-help-with-Vault/td-p/322024

http://forums.sandisk.com/t5/SanDisk-SecureAccess-2-0/SanDisk-SecureAccess-2-0/td-p/302779

http://forums.sandisk.com/t5/SanDisk-SecureAccess-2-0/bd-p/secureaccess

Regards, Alfred.

You can probably further isolate the issue. try to add a large file like sya, 500MB, and then check if the size goes up by 500MB too.  

Hmm…