Purchased 15 Days back and it was working in the last 10 days and some 300 GB Data were transferred from my Computer to WD Ext Drive. Currently it is not getting connected and not shown in My Passport . What will be the possible problems for not connecting through the USB Port. Suggest the method. Else what is the service Phone Number in India and how this can be replaced or repaired.
Hello,
See if the following link helps.