Wireless Passport Pro not recognizing iphone images

I have been trying to set up my wifes iPhone to her Wireless Passport Pro and it will not recognize the images on her iPhone. I don’t get the “I want to access pictures” question. How do I get the two devices recognize each other? They are connected via WiFi and I can see what on the Passort but cannot find the iPhone or the images.

Any help is appreciated/

JohnM

Issue has been solved. There was a conflict with how the iPhone interacts with the Apples iCloud.

JohnM