Windows 10 and 2 identical drives but only one recognized

WD External and Portable SSD External SSD for Windows
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I bought a new desktop with Windows 10. I had purchased a WD My Book 6TB drive a year ago which works fine. I purchased an identical WD My Book 6TB drive last week but Windows will only identify one OR the other, but not both. I found a forum on Microsoft and posted this question, but no response yet. A posting there had the same question with Windows 7 which was answered and resolved the issue for the poster. I tried that but no luck. Can anyone advise what I should do?

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Hello,

Take a look at this link. Hope it helps.

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=6571

1 Like
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Thanks! That worked. I was up in running in no time…Bill

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Hello,

Glad to know that solved your issue.