My HP PC win 7 does not recognize my WD Elements external HD
It tells me that the WD HD is working OK, but I cannot access the data.
Driver problem??
Could use some practical tips.
Hello,
Try some basic troubleshooting:
1- Disconnect the drive from the computer and restart the computer.
2- If the computer is a desktop, connect it on the back USB port (directly to the PC, not through a hub).
3- Make sure you hear the connection sound windows makes when recognizes a USB device.
4- Go to "Disk Management” to verify if the drive shows up there.
If the drive shows up in Disk Management but it is not seen on Computer, then it means the partition is corrupted and you will have to format it in order to use it again. Please note that formatting the drive will delete all data stored on it.
If I need to reinstall drivers for my Western Digital Elements HD where can I get them?
