Hi I have a 2rb external drive when you plug in the power it normal does nothing only when you plug in the mini USB does the light come on now it does nothing …Now when I plug in the power 1 white light flashes than goes on then nothing no clicking noise no response what’s so ever not showing up on computer Any 1 have any idea I can only hope its the mini USB part in side the case tried 2 different power supply and USB mini cables that I no work …
Hello,
Based on the information you have provided it seems this drive has failed. If the drive is still under warranty I recommend that you get it replaced.
How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
