I have an external HD (My passport 1TB) that is fully fonctionning on USB 2.0 ports but not recognized on 3.0 slots. On my desktop, I figured the problem was because I had just formatted my hard drive and didn’t reinstall the proper drivers or something.
However, my brand new laptop with USB 3.0 doesn’t recognize the external hard drive.
I know it might not be easy with this limited information, but do you have any suggestions with the USB 3.0 problems?
Thanks for the reply guys. I was wondering where I could buy the cable? Is it a proprietary cable, cause I don’t recognize the port connecting to the hard drive.