WD Smartware does not recognized WD My Book 8 Tb

WD External and Portable SSD External SSD for Windows
1

I have 4 external HDDs. My Book 3, 4 and 8 Tb and a My Passport 600 GB. I can access and use all drives through Windows File Explorer without any issue. WD Smartware can recognized the 3 Tb, 4 Tb and the 600 GB HDD but will not recognize the 8 Tb. I have exited the software and rebooted, neither worked. I checked the WD Community and have not found an answer to the issue.
Lenovo Laptop
Windows 10 64-bit

2

Hi RichardJoline,

You should have a look at the link given below.

https://support.wdc.com/knowledgebase/answer.aspx?ID=15175