I have this 4 month old wd passport 500 gb. I went to my friend’s house with it and when i plugged it in over there it is not powering up. That is, the disk isn’t even spinning, and the indicator light is not glowing.
Have you try to connect the wd passport with another usb cable ? that could be your solution ! and if the drive is Under warranty you can get a new cable for free Contacting the wd’s Tech Support With the link below :
If the drive is working on your pc, but not his, you’ll probably need a power booster cable. Also, is his computer the same kind of computer, pc vs. mac?