WD Passport - How to delete files issue

WD External and Portable SSD External SSD for macOS
1

Hi

I have a WD passport that is about 8 years old now.

I’ve recently accessed it again and am trying to delete some files on it to make room for other stuff.

Every time I try and delete something on it through my MacBook, it says ‘unable to delete’.

Why am I unable to delete anything?

Any help would be much appreciated.

Thanks

Liam

1 Like
2

Hi LiamA,

If you are unable to delete a particular file from the external drive then check that the file is not in use by any other program of the computer.

3

It isn’t and the deleting issue is happening with every file I try.

4

I have the same issue. I cannot delete files from my WD passport nor can I put files onto it from my laptop. This is so frustrating. WHY? PLEASE HELP! THANK YOU!

5

You are using it on macOs or windows??

6

MacOS Sierra