WD passport accidentally disconnected from mac

WD External and Portable SSD External SSD for macOS
1

Hello!  Please help if possible!

This situation happened to me a couple of years ago with the same external hard drive.  The disk was repaired to normal so I’m crossing my fingers that it can be again.

I have a Mac.  My WD passport accidentally came un-plugged from it’s USB portal.  Now it’s not recognized under Devices in the Finder window.  When I run Disk Utility, it appears in the left column, in the list of devices as:  2.2 TB WD Media.  However, when I select the First Aid tab, nothing appears - I can’t click the Repair Disk button or Verify Disk button.

What should I do?  Can it be repaired?  Thank you!

2

Hello,

Repairing or not depends of the situation. When the drive was disconnected from the power you were transferring data? If so, you could be having a corrupted file system and formatting could solve this issue.

3

I wasn’t transferring data.  I did have a pdf file from the external hd open in preview on my mac.  How should I go about repairing if the device can’t be selected in Disk Utility?