WD MyPassport Backup Restore fails

Hey,

Just few days back I backed up my windows to my new WD MyPassport Ultra 1TB. As im new to WD I checked if the backup was done correctly. I could restore several files and thought it did work.
Now i had to reinstall windows due to some system issues. Now when i try to use the WD software and restoring some files to a selected location the WD Backup cannot find any backup files. I checked they are on the drive but i cannot just copy and paste then due to the weard file extensions given during the backup. What can I do?

Really appreciate your help!

Jenny

Hello,

What backup software did you use to backup your files?

Hey,

I used the WD Backup.

I already got an email from one of you colleagues whom I gave all details including the strange endings.

I am really amazied by your support and really appreciate the quick help!