WD My Passport Ultra [Windows 7] Help

WD External and Portable SSD External SSD for Windows
1

Hello Community

So I plugged it in and I can see it in the devices window.
But there was no pop up window to click on it and there is no way to open it.
What am I doing wrong?
Could it be setup for Mac?
It’s not the port because everything else works fine.
It’s not the usb cable.
It’s near new so I doubt it’s damaged.

Help! Thx

2

Hi,

You could refer to the following link: Cannot Find My WD Drive on Windows or macOS