WD My Passport Studio suddenly not recorgnized

WD External and Portable SSD Portable SSD
1

Hello,

I’ve been using a 1TB My Passport Studio for about 6 months on a Macbook Pro. Its been used mainly for TimeMachine and for some backup of important files.

2 days before the incident it started to make a weird noise for about 4-5 seconds, it was a “loud” noise like it was writting on the HD or something.

Suddenly the HD stopped working, when i plugged on the USB (or Firewire) port the light turns on for 1 second only, I can hear the HD running if I get close to it, but my computer dosnt recognize it. Can’t quick format, or Firmware update it because is like it’s not connected. 

Any ideas? or this is dead

2

Try updating the firmware on another computer, preferably windows

3

Thank you for your reply,

I tried connecting the HD to a windows computer to update de firmware, but problem is that it dosnt recognize the HD. I can feel it vibrating (running) but i cant update nothing cause is like is not there.

4

Even when the HD is not seen by the computer, did you still try to run the update anyways?

If not try it

5

Yes, i tried with both, windows and mac.

Problem is that it requires a “HD selection” before doing update, and since it cant be recognized i cant do it. 

6

if that’s the case you need to replace the drive