WD My passport not showing but listing in disk managment to initialize the disk

WD External and Portable SSD Portable SSD
1

Hi,
My well working WD my passport not showing in the drive now. It shows only in the disk management window to initialize the disk and it is unallocatted state and no more usable.
I need my data without losing. I tried to clicking the initialize with MBR/GPT but getting error as Virtual memory “Access Denied”.

My system details:
OS: Windows 10pro 64bit

Also I tried with WD driver utilities and i am getting below error

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Please refer the below screenshots for more understanding my issue to help on this.

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2

Whenever there is “disk unknown not initialized” issue occurs, your hard drive may show unallocated space in Disk Management, and the data on which will be inaccessible or else there is another situation: there is no disk space shown in Disk Management.

Below are the 2 different methods to resolve the issue:

Method 1. Use Disk Management to fix not initialized error on an external hard drive

  1. Connect the uninitialized external hard drive to your PC.
  2. Press Win + R keys, type: diskmgmt.msc and hit Enter.
  3. Find the uninitialized, unknown external hard drive with I/O device error > Right-click on it and select Initialize Disk.
  4. Then set the disk to initialize and set the disk as MBR or GPT.

After this, you may reboot your PC and keep all changes. Now, your external hard drive will be recognized and read by Windows again.

Method 2. Run CMD to repair I/O device error on not initialized external hard drive

This CMD command would erase all data on the uninitialized hard drive, which you can later restore after repairing the external hard drive not initialized, with the help of any data recovery or partition recovery software:

  1. Press Win+R > Type: diskpart and hit Enter.
  2. Type: list disk and hit Enter.
  3. Type: select disk F and hit Enter; (replace F with the drive letter of an uninitialized external hard drive) .
  4. Type: clean and hit Enter.
  5. Type: convert gpt or convert mbr and hit Enter.
  6. Type: create partition primary and hit Enter.
  7. Type: format quick fs=ntfs and hit Enter.
  8. Type: assign and hit Enter.
  9. Type: exit and hit Enter.

Hope it helps!

3

Thanks jose

Yah I tried with Method 1, but system throws error during disk initialize request earlier I shared screenshot for reference.

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And Method 2, not preferred since data will be lost.

Can you please any solution to resolve the disk initialize “Access denied” error.

Thanks

4

When “the request failed due to fatal device hardware error” occurs, your device turns inaccessible. This error usually occurs while attempting to transfer/copy files and suddenly the Windows OS fails to recognize the input or the output devices. In addition, this error could also be due to a fault in the systems hardware, inappropriate configuration, loose connections, etc.

To fix the error you can try the below DIY methods:

  1. Check the SMART status
  2. Run an error check
  3. Run CHKDSK scan
  4. Initialize the disk

Further, you can check the below blog to know more troubleshooting methods that can help resolving the issue and also helps to recover data from such drive:

Hope it helps!