WD My Passport 1TB not detecting

WD External and Portable SSD Portable SSD
1

Hi,

I connected my WD 1TB portable hard disk on my friend’s desktop and got power surge error.

After that my hard disk is not being detected by any PC.

When i connect hd, the power LED blinks and remains ON, also spinning sound is there, but im unable to see hd in Disk Management.
 Please help.

2

Please help. I dont wanna loose my data.

3

yo tengo el mismo problema si encuentras la solucion te agradeceria si m puedes ayudar ya q no puedo acceder al contenido del disco y no m gustaria perder la informacion q tengo en el ya q es muy importante de ante mano muchas gracias…

4

something similar happened to my 1TB tonight…Does not register under my F drive but under device manager it shows Location 0…any help would be greatly appreciated!!

5

I drilled down the whole internet. But no solution for this issue.

I opened the case of my HD, to my surprise there was no SATA power or data slot from which i can connect my HD to other PC directly. WD is smart enough to put some 12 pin connector and 2 pin jumper rather than SATA connectivity.

When you contact WD they give you RMA only, RMA won’t return your precious data.

I guess I have to give my HD to some pro in my locality to recover data.

I wont buy WD in future and suggest others not to buy either.

WD…U **bleep**…

6

Hi Guys,

I did some troubleshooting myself.

As my device is not making any noises, problem doesnt seems of spindle motor and R/W head.

I opened my PCB and no burnt mark was present, so I assume PCB is intact.

The last suspect is firmware. Please suggest anyone.