WD Hard Disk can't be mount or read

WD External and Portable SSD External SSD for macOS
1

Hello,

Need help and advice. My WD portable hard disk could not be detected or mount.
The hard disk is still running and blinking, but it does not appear at the screen or in the disk utility.
Is there any way that I can save my files from the hard disk?

2

Hello,

try some basic troubleshooting:

1- Disconnect the drive from the computer and restart the computer.

2- If the computer is a desktop, connect it on the back USB port (directly to the computer, not through a hub).

3- Go to "Disk Utility” to verify if the drive shows up there.

If the drive shows up in disk utility but it is not seen on Computer, then it means the partition is corrupted and you will have to format it in order to use it again. Please note that formatting the drive will delete all data stored on it.

Do not format the drive if you wish to recover your data.
In order to recover your data you can try using a data recovery software or contact a data recovery company.

3

I tried to use data recovery software, ‘data rescue’. But it said my hard disk is failing and can’t recover.

What does that mean?