Wd green ssd broken i need save data

[atprk]

I have had my WD green SSD for about a year and used it very little. Then I wanted to back up the data in it just in case, and during the data transfer, the SSD connection was cut off. BIOS or Windows does not see the SSD in any way, but the SSD is heating up. According to my research, I thought a transistor might have burned out. Since I have very important data inside, I wanted to send it to the warranty. But the service said they could only replace it, they said it could not be repaired and if I opened it, it would be out of warranty, so what’s the point of the warranty? I bought it trusting the WD brand, but I will never touch it again, because WD green SSDs have a SanDisk structure inside. What I hate the most is when another brand comes out worse. Since I am a student engineer, I do not have much money to spend on data recovery places and unfortunately this is very expensive in our country. What comes to my mind is to check the circuit board, if that does not work, take the same SSD and change the data chips (this seems possible, but I do not know if there is chip-specific encryption and there is no special base to solder the conductive holes). I measured the circuit board in the picture in diode measurement mode with my multimeter, one end of which is SSD GND, the other. While the green ones are at values ​​like 0.5v, 1.1v, 1.7v, the red ones do not measure. But they work on their own. I suspect the controller may be broken because the middle one of the 3 integrated circuits in blue does not conduct in the same way. Since I am a student, I may know or measure incorrectly. I would be very grateful if you could help me. By the way, I have a thermal camera, I do not know if it will be useful, I will measure with it in the evening.

[riyan_shaik1]

Hi @atprk
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

Western Digital Support Ask A Question

[atprk]

@atprk

I have had my WD green SSD for about a year and used it very little. Then I wanted to back up the data in it just in case, and during the data transfer, the SSD connection was cut off. BIOS or Windows does not see the SSD in any way, but the SSD is heating up. According to my research, I thought a transistor might have burned out. Since I have very important data inside, I wanted to send it to the warranty. But the service said they could only replace it, they said it could not be repaired and if I opened it, it would be out of warranty, so what’s the point of the warranty? I bought it trusting the WD brand, but I will never touch it again, because WD green SSDs have a SanDisk structure inside. What I hate the most is when another brand comes out worse. Since I am a student engineer, I do not have much money to spend on data recovery places and unfortunately this is very expensive in our country. What comes to my mind is to check the circuit board, if that does not work, take the same SSD and change the data chips (this seems possible, but I do not know if there is chip-specific encryption and there is no special base to solder the conductive holes). I measured the circuit board in the picture in diode measurement mode with my multimeter, one end of which is SSD GND, the other. While the green ones are at values ​​like 0.5v, 1.1v, 1.7v, the red ones do not measure. But they work on their own. I suspect the controller may be broken because the middle one of the 3 integrated circuits in blue does not conduct in the same way. Since I am a student, I may know or measure incorrectly. I would be very grateful if you could help me. By the way, I have a thermal camera, I do not know if it will be useful, I will measure with it in the evening.

Thank you I will submit problem. but I think not solving. Waiting answer.

[Vegan]

I use a NAS box to backup my machines, SSD failures are trickly as once they are dead it’s almost impossible to revive them

[LawerenceSharon]

Your WD Green SSD likely has a controller or circuit issue. Use the thermal camera to check for overheating. Swapping chips is risky due to encryption and difficult soldering. The warranty covers only replacement, not data recovery. Consult an SSD expert before attempting repairs or try Windows data recovery software if the SSD is recognized again.