Trying to do the normal backup of laptop though hard drive not working. Once I plug it in it always starts backup on its own. There is plenty of space on the hard drive, 900gb available. The light comes on and program comes on desktop though the backup doesn’t happen. Help please thank you 
Hello,
What backup software are you using?
Hi! Element icon appears on the desktop as soon as I connect the hard drive. I don’t know alot about apples macbooks…
thanks for your help.
